Awake Healer FAQs
Awake Healer FAQs
1. 🌍 Where is Awake Healer based?
We are based in Utah, United States, serving customers across the U.S. and internationally where shipping and local regulations allow.
2. 🌱 Where do you source your products?
Awake Healer works to build direct relationships with Indigenous communities and makers in the Amazon region. Our goal is to know where our products come from, preserve the traditional names of Hapé preparations, and represent their origins respectfully.
3. ✈️ Do you ship internationally?
International availability can vary by product and destination. Email support@awakehealer.com with your shipping address and the products you are interested in, and we can let you know what options are currently available. Customers are responsible for understanding applicable local import and possession rules.
4. 🌿 What is Pure Vine?
Our Pure Vine product is made from Banisteriopsis caapi vine. We do not describe it as providing guaranteed medical, emotional, or spiritual benefits. Please refer to the current product page for ingredient and product-specific information.
5. 💼 Do you offer wholesale pricing?
Yes. Email support@awakehealer.com with the products and quantities you are interested in, and we can provide current wholesale information.
6. 🍫 Where is your ceremonial cacao sourced from?
Our cacao is sourced from Ecuador through relationships connected with Indigenous communities. Refer to the current product page for the most up-to-date origin and variety information for the cacao being offered.
7. 🐸 Do you offer Kambo sessions?
For current information about services or retreats, please email support@awakehealer.com. Availability and requirements may change.
8. 📖 Where can I learn about Hapé, ceremonial cacao, or Pure Vine?
Our website provides cultural, sourcing, ingredient, and product information where known. Hapé traditions and preparations vary by community, maker, and batch. Product information is educational and is not medical advice.
9. ✅ How do you approach sourcing and product information?
We prioritize direct relationships, transparent sourcing, and respectful representation of the communities and traditions connected with the products we offer. We avoid promising that a product will produce a particular medical, emotional, or spiritual outcome.
10. 💌 Can I contact Awake Healer with product questions?
Absolutely. Email support@awakehealer.com with questions about products, sourcing, orders, or current offerings.
Important: Many Hapé preparations contain tobacco and nicotine. Nicotine is addictive. Hapé is for adults of legal age only. Information on this site is provided for cultural and informational context and is not medical advice.